AAHSL DEI Training: Polarizing Conversations and How to Handle Them
September 1, 2022 | 9:00 AM - 10:30 AM PT / 12:00 PM - 1:30 PM ET

*Registration is limited to 35 attendees

This workshop has reached capacity. If you would like, please add yourself to the waitlist.

Waitlist

Registration is limited to Library Directors or similarly described positions (i.e. Associate Dean of Library Services, etc)

We live in polarizing times and the topics on the horizon will no doubt have sparks fly. Organizations strive to address issues of Diversity, Equity, and Inclusion. Yet, bringing together diverse populations means an increased likelihood of polarizing conversations. There has to be a better approach than “let’s agree to disagree” or “just don’t talk about politics at work” or “just don’t engage at all.”

This workshop provides tips, tools, and strategies to assist Academic Health Sciences Library Directors who have to deal with the aftermath of polarizing conversations as well as coach managers and employees how to respond to
statements designed to antagonize. As a result of this presentation participants will be able to :

• Identify and describe 4 purposes of conversation
• Articulate universal themes of polarizing conversations
• Incorporate a simple structure to move from polarizing statements to more productive dialogue.
• Apply simple language to deescalate polarizing conversations

Carol Bowser, JD | Conflict Management Strategies, Inc.

In 2002 Carol Bowser founded Conflict Management Strategies Inc. Since then she has helped leaders and organizations become conflict competent. Work that she loves. When asked “what is it you like about your work?” Her answer is simple “I love creating spaces where people can talk about what is important and giving them the tools to have those conversations. It is powerful stuff.”

Specialties: Workplace Communication Skills and Conflict Resolution, Facilitation, Constructive Feedback, Relationship Management, Creative Solutions, Leadership Coaching, Employee Training